Shipping policy
Delivery Area
We currently deliver orders within Finland only.
Shipping Methods
Orders are shipped from our warehouse in Finland. Available shipping carriers include:
- DSV
- Matkahuolto
- Posti
- PostNord
Depending on the order and the selected shipping method, delivery is available either to a pickup point or directly to your address.
The available shipping options for your order will be displayed at checkout.
Shipping Costs
Shipping costs are calculated based on the weight of the order and the selected shipping method. The exact shipping cost will be displayed at checkout before you complete your purchase.
Orders above 250€ have free shipping.
Processing & Delivery Times
Orders are usually packed and dispatched from our warehouse in Finland on the next business day after the order has been placed.
Once the order has been dispatched, the delivery time depends on the selected shipping method and carrier. Delivery estimates provided by the carrier are indicative and may vary, particularly during peak seasons, public holidays or due to circumstances outside our control.
Tracking
When tracking is available for the selected shipping method, you will receive tracking information once your order has been dispatched.
Delivery Issues
Please make sure that the delivery information provided with your order is correct. If you experience any problems with your delivery or your order has not arrived within the expected delivery time, please contact our customer service so that we can assist you.